Why Ignitia? Because Ignitia is the 1st and ONLY I.T. Service
Provider to present...
At Ignitia, we've always implemented an important pricing policy.
For one thing we never over price our services. Second, if we feel
that performing the requested service on your unit is going to cost
you more than either what your unit is worth, or the cost of a newer
more powerful unit then we will not perform the requested service
and advise you of our findings. Furthermore as of July 2008 Ignitia
began implementing a new policy added to the existing policy. This
policy is the Reasonable Price Assurance Plus.
RPAP applies to onsite and online consumer services only. RPAP
guarantees to you that the lowest amount you are obligated to pay
for onsite services is $35.00 unless we determine
that we cannot provide the service. In which then you pay
nothing. The $35.00 covers the service
call trip fee and examination.
The second thing that the RPAP guarantees you is that none of our
techs will ever stay at your place of residence for no longer than 3
hours! This means if we cannot solve your problem onsite within the
3 hour time frame, we will convert your $35.00
service call trip fee that you are already obligated to pay into our
Premier Pickup and Deliver service for no extra charge!
That's right! We will take your system into our labs for you and
return it and re-install it back in your home for no extra charge
beyond the $35.00 you already paid. You simply
choose one of the service options that are presented to you in your
home and pay for that service when we return your system back to
you. Best of all, we make the determination in regards to if we can
fix your system onsite or offsite before we began performing the
onsite requested service.
So what does this "3 Hour Time Limit" mean for you? It means that if
you are qualified for our local distance onsite pricing plan you are
guaranteed to pay no more than $115.00 for onsite
services per call*. If you are qualified for our long distance
onsite pricing plan you are guaranteed to pay no more than
$175.00 for onsite services per call*. This is simply the
most incredible pricing policy in the entire industry. Another
Please be aware this policy does not cover onsite notebook hardware
service requests. We always recommend you bring your notebook into
our labs if it requires hardware repair and diagnosis.
* This price only covers labor. This does not include any hardware
Bottom line, we want to provide you with the best pricing protection
plan available in this industry because our goal is to make you
Worry Less, Experience More™"
More Reasons Why You Should Choose Ignitia as Your S.P.O.C.:
Because of our Pledge to You!
At Ignitia, second rate service is not part
of our vocabulary. When you become a client we automatically pledge to
you excellent service beyond the means of our competition! Give us a
chance to prove this to you!