MICROSOFT WINDOWS XP SECURITY UPDATE KB951748 AND
UPDATE FOR WINDOWS XP KB951978 WHEN INSTALLED CAN CAUSE YOUR COMPUTER TO
LOSE ITNERNET CONNECTION. Learn how to remove the updates and prevent
your computer from re-installing them.
Microsoft released two updates on
July 8, 2008 that causes you to loose internet connection especially if
you have Checkpoint Software's ZoneAlarm Firewall (Free & Paid Version).
Removal of these updates and the prevention of these updates from being
re-installed is relatively simple.
The first thing you should do is prevent the update from
being re-installed into your computer. Start by clicking on
the Start Menu
Right click on "My Computer"
Left click on "Properties"
Left click on the "Automatic Updates" Tab
Under Automatic Updates select the third option "Notify
me but don't automatically download and install them"
Select "Ok"
Next you need to manually remove these updates. Start by
clicking on "Start Menu"
Left click on "Control Panel"
Double left click on "Ad or Remove Programs"
In the upper right hand corner of the new window check
the box labeled "Show All Installed Updates"
Scroll all the way down to the Windows XP updates and
locate KB951748 and select "Remove"
Say "Yes" to any pop up windows.
Once the update is done uninstalling itself select the
check box "Do Not Restart" and click "Finish"
Locate Windows Update "KB951978" and select remove
Once the update is done uninstalling itself restart your
computer
You should leave your Automatic Update
settings the way we just set them until we release more
information on our website regarding this issue. We will let you
know when Microsoft has corrected the issue and when it is safe
to change back your Automatic Update settings as well as
downloading and installing the security updates mentioned.
Should you have any questions regarding this issue you may use
the options below to contact us.
At Ignitia, second rate service is not part
of our vocabulary. When you become a client we automatically pledge to
you excellent service beyond the means of our competition! Give us a
chance to prove this to you!
