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For Phone Support Call: 828-549-8193

Ignitia CSN/Customer Service Network

custservAt Ignitia, serving our customers is our #1 priority. We are available for help 7 days a week, Monday thru Saturday, from 10 AM until 10 PM EST, and Sunday 10 AM until 5 PM EST.

If you have a technical issue, you may utilize our ticketing system on the right to open new tickets, and check the status of active trouble tickets.

Attention Citrus County Florida Clients who need At-Shop or Onsite Hardware Service and Support: We no longer provide At-Shop or Onsite Services in your area. This includes hardware service and support. Please contact our affiliate Citrus County Computer Doctors for any At-Shop/Onsite service in regards to hardware service and support. We apologize for any inconvenience this may have caused.

Attention Citrus County Florida Clients who need Software service and support: As of July 17th, 2009 the only service we provide in Citrus County Florida is Remote Support. This means that if you have a software glitch (I.E.: Windows, Word, Excel, etc.) we can remotely connect to your machine and fix your problem. To learn more about this service please click here.

If you have a general customer service or other non technical issues you may use the form below to submit your inquiry.  We respond to most inquiries within 24-48 hours. You can also call us during our normal business hours. For vendor inquires please see below. DO NOT use the contact form for any vendor inquires.


* Your Email Address:

* Full Name:

   Phone Number:

Can We Call You? Yes No

* Your Inquiry


Ignitia VSN/Vendor Support Network

New Vendor Inquiries: Please DO NOT call or use the contact form listed above. We DO NOT accept cold calls, or any other telemarketing sales calls at this time. We have setup a special email address for all of your inquiries.  Please use our email service to send us your inquiry. If we are interested in your services or products we will respond within 24-48 hours. Click here to begin.

Click here or the logo below to visit to our Parent's Corporate Website.


Ignitia, is a service brand of HSG Holdings, Inc.

Other Ways To Ask for Help:

Direct Main Line: 828-549-8193


27 Cross Road Drive

Mills River, NC, 28759




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