Ignitia Advanced Computer Services

Since 2003, Ignitia ACS has been providing premium grade professional I.T. computer & internet security services to it's consumer client base in Citrus County Florida. In late 2006 Ignitia ACS initiated a war on Mal-Ware and security threats thus began offering malware removal services, hard drive reformatting services, computer use education, as well as maintenance plans and software application titles to better aid, serve and protect its client base.

Ignitia ACS deploys a premier support & service based business model. Clients report their issues, we investigate their "case" in most situations for free, we provide a solution at an affordable cost regardless if the sale of the end service is not conducted by our company, and we take action. We open our phone lines for limited but free tech support for existing customers. We believe that when you provide the backbone support & courage a client needs, they will return, even if it costs them, when they need you. As well as they feel comfortable, and happy that they did.

Our client support does not end when the system is released from our labs. We backup our service commitments with a unbeatable 120 Day Worry Less, Experience More™ Warranty. We then continue to monitor the client's computer experience. We contact our clients periodically to check in on them and ask of their systems current state of health as well as address any new non previously reported problems.

Furthermore we provide safe and efficient pickup and delivery services for our older clients who cannot bring in their systems themselves. In early 2007 Ignitia ACS began to partner with several third party warranty service providers. We provide state of the art, professional onsite services to direct and indirect clients through our third party warranty channels. In mid 2008 Ignitia launched the "Reasonable Price Assurance Plus" policy. You can learn more about this policy by clicking here. Most importantly we answer any and all questions regarding our client's systems, and or their system's actions.

In late 2008 Ignitia announced the launch of RemoteAssistLive, the premier online remote support service offering unlimited phone and online remote support for only $14.99/per unit/per month. At Ignitia, we're a community based organization that feels we have an obligation to the tech community in our jurisdiction.

Ignitia ACS Services Price List:

Our service pricing below is grouped under categories. To view the services in each category, simply click once on each category. Information regarding those services and prices will then be displayed below the category. To close the category once finished, simply click on the category once again.

• Standard At-Shop Services

  • Service Name	Assoc Bundles	Warranty	Fee
    Desktop Hardware Repair	NA	120 Days	$45/hr
    Desktop Hardware Upgrade/Part Installation	Free With CE Hardware Purchases	120 Days	$35.00 1st part $25.00 ea. extra part
    Notebook Hardware Repair	NA	120 Days	$65/hr
    Notebook Hardware Upgrade	20% off with CE Hardware Purchases	120 Days	$55.00 1st part $45.00 ea. extra part
    At-Shop System Restoration CD	Let our techs create you a back up restore solution.	1 Year RPLC	$19.99

• Premium At-Shop Services

  • Service Name	Assoc Bundles	Warranty	Fee
    Worry Less™ Exam//3-4 Days//Desktop Software & Hardware issues//Notebook Software issues	Free including any bundle associations	NA	$00.00
    Experience More™ Exam//24-48 hours//Desktop & Notebook Software & Hardware issues	NA	NA	$49.00
    PC Memory Analysis (For Branded PC Models)	NA	NA	$00.00
    FormaClean Simply Restore PKG//4 hrs of Labor//No Data Recovery//No additional software installations	NA	120 Days	$79.99
    FormaClean Advanced PKG//4 hrs of labor//User basic docs recovered//User requested software installed	NA	120 Days	$99.99
    FormaClean Enhanced PKG//3 hrs of labor//User basic docs recovered//User requested software installed//Security software of choice installed	NA	120 Days	$119.99
    FormaClean Additional Labor Hours (Used as Needed)	NA	120 Days	$25/hr
    Retrevio Data Services Silver PKG 100 MB up to 1 GB of data	10% off if purchased with FormaClean PKGS	14 Days Data Integrity	$24.99/100 MB
    Retrevio Data Services Bronze PKG 1 GB up to 2 GB of data	10% off if purchased with FormaClean PKGS	14 Days Data Integrity	$19.99/100 MB
    Retrevio Data Services Gold PKG 2 GB up to 3 GB of data	10% off if purchased with FormaClean PKGS	14 Days Data Integrity	$14.99/100 MB
    Retrevio Data Services Platinum PKG 3 GB up to 4 GB of data	10% off if purchased with FormaClean PKGS	14 Days Data Integrity	$9.99/100 MB
    Retrevio Data Services Diamond PKG 4 GB of data and more	10% off if purchased with FormaClean PKGS	14 Days Data Integrity	$4.99/100 MB
    PC IGNITION Upgrade Services	Available only with Ignitia CE Purchase Agreement	NA	Please Call for Pricing
    Ignitia Advanced Diagnostic Repair & Prevention Hardware Cleaning/Maintenance Service. (Basic Cleaning/No Dismantling)	Onsite -- Client Charged Ignitia OS Fees	NA	$49.99
    Ignitia Advanced Diagnostic Repair & Prevention Hardware Cleaning/Maintenance Service. (Extended Part Cleaning Service)	Onsite -- Client Charged Ignitia OS Fees	NA	$79.99
    Ignitia DigiGaurd Mal-Ware Cleaning (Manual Removal of Spy-Ware/Ad-Ware/Trojans/ & Viruses)	NA	120 Days	$55/hr
    Ignitia DigiGaurd Security Software Setup & Troubleshooting	Free if you purchase the security software from Ignitia CE	120 Days	$45/hr

• Premium Onsite Services

  • Service Name	Assoc Bundles	Warranty	Fee
    Ignitia Onsite Local Distance Plan 1st Hour	NA	90 Days	$55.00
    Ignitia Onsite Local Distance Plan Additional Hours	Available only with Ignitia OS LCLD Plan	90 Days	$45/hr
    Ignitia Onsite Local Distance Plan Service Call/No Fix Fee/Trip Charge/Onsite Diag.	Available only with Ignitia OS LCLD Plan	NA	$35.00
    Ignitia Onsite Long Distance Plan 1st Hour	NA	90 Days	$75.00
    Ignitia Onsite Long Distance Plan Additional Hours	Available only with Ignitia OS LNGD Plan	90 Days	$65/hr
    Ignitia Onsite Long Distance Plan Service Call/No Fix Fee/Trip Charge/Onsite Diag.	Available only with Ignitia OS LNGD Plan	90 Days	$45.00
    Ignitia Onsite Long Distance Plan Fuel/Service charge 30 Mile Radius	Applicable only on Ignitia OS LNGD Plans	NA	$20.00
    Ignitia Onsite Long Distance Plan Fuel/Service Charge 60 Mile Radius	Applicable only on Ignitia OS LNGD Plans	NA	$30.00
    PC Memory Analysis (For Non Branded PC Model)	NA	NA	$35.00
    Ignitia DigiGuard Mal-Ware Cleaning (Manual Removal of Spy-Ware/Ad-Ware/Trojans/ & Viruses)	NA	90 Days	$65/hr
    Ignitia DigiGuard Security Software Setup & Troubleshooting	NA	90 Days	$55/hr
    Ignitia DigiGuard Security Software Setup & Troubleshooting	Pricing available only Over The Phone	NA	$89.99 Per Issue
    Ignitia DigiGuard Home Security Consulting Service	NA	NA	$35/hr

• Premium Select Services

  • Service Name	Assoc Bundles	Warranty	Fee
    Ignitia First-Defense (Consumer Protection PKG)	Retrevio BUD System + Periodic Every 60 Days Mal-Ware Removal	1 Year Labor + Parts on Hardware	$299.99 BUD System $69.99 every 90 Days
    Ignitia Save & Restore (Data Recovery & HD Restoration Package)	FormaClean Advanced PKG + 1 Hr Labor Extra w/ Retrevio Data Recovery Services Bronze Package	120 Days Service/30 Days Data Integrity	$189.99

• RemoteAssistLive Online Remote Support Services for Consumers
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  • At Ignitia, we aim to provide our client base quick easy support options to better solve their technical issues. To learn more about our RemoteAssistLive service please click here to be directed to our pricing plan options

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